FAQ

All year round: An extra change of clothes.  If your child is in nappies then you need to bring spare nappies, wipes and nappy sacs.
Summer: Sun hat and sun cream.
Winter: Coat, hat, scarf, gloves and wellies.

Please ensure items of clothing are clearly named.

The pre-school encourages children to gain the skills that help them to be independent and look after themselves. These include taking themselves to the toilet and taking off – and putting on – outdoor clothes. Clothing which is easy for them to manage will help them to do this.

The pre-school provides protective clothing for the children when they play with messy activities.

We also have Staple Pre-School t-shirts and sweatshirts available to buy.  T-shirts are £4.50, Sweatshirts are £7.75

You only really need to label items that are likely to be removed such as outer wear (coats, hats, scarves etc) sweatshirts and jumpers, welly boots and also any bags and lunch boxes.

It is unusual for a child not to settle once a parent has gone. Most children settle very quickly. The excitement of new surroundings and playing with other children usually helps to settle them. Your child will be allocated a key person who will help your child settle. If we have any concerns about your child we will always ring and discuss these concerns with you. Between us we can overcome any difficulties.

Yes! We welcome telephone calls from parents at any time. Our number is 07816 841429

If your child is sick and has a contagious illness Staple Pre-School is not permitted by our licensing authority to admit your child. Please telephone the Pre-School in the morning to let us know that they will be away.

If your child is sick during the day you will contacted straight away and asked to come and collect them.

We have a no return policy for 48 hours after sickness or diarrhoea.

Yes, if your child receives an injury, no matter how minor, you will always be told. All injuries are recorded in our Accident Record Book. The nature of the injury will be outlined, what treatment, if any, was carried out and the staff members who dealing with it will sign the Accident Record Book. When you pick your child up you will be asked to sign the book to agree that you are content with how the matter was handled.

We will accept any nomination from you as long as you let us know in advance. We will not release any child into the care of any person that has not been authorised by you.

In an emergency we will hold staff on to look after your child.  It is vital that you contact us as soon as possible so we can make arrangements. 

Consistent late collection could incur charges.  Please ask to see late collection policy.

Yes we do. There is a file on the signing in table in the hall way for you to read at any time. If you require assistance please see a member of staff.

The information is treated as highly confidential and will only be used to assist with the care of your child.  It is vital for your child's well being that your emergency contact details are kept accurate and up to date.

Your records are not shown to any other party and when you leave Staple Pre-School they will be destroyed after a period of time.

Staple pre-school recognizes parents are the first and most important educators of their children. All of the staff see themselves as co-workers with you in providing care and education for your child. There are many ways in which parents take part in making the pre-school a welcoming and stimulating place for children and parents.

This includes:

• Exchanging knowledge about their children’s needs activities, interests and progress with the staff.
• Helping at sessions of the pre-school.
• Being part of the management committee of the pre-school.
• Taking part in pre-school events.
• Joining in community activities in which the pre-school takes part.

Building friendships with other parents in the pre-school.